Wholesale Customers

Thank you for your interest in becoming a wholesale customer of Whatsaname Personalised Gifts.  Our main business is to manufacture and sell to Wholesale customers.  We appreciate increased interest in this area.

Please note that we are not looking for anyone else to sell our product through a website.  We apologise for this but the business model is not set up for this.  If you go to markets, or have a shop then please contact us as we will be more then interested in talking further.

Please complete all of the details in the Create Account section and confirm your request to become a wholesale customer when asked upon confirmation of your account being created.  This is important as I will be unaware of your request if you do not inform us.

We will be more than happy to then talk to you personally about signing up as a wholesale customer, or if I feel comfortable I will sign you up immediately.  Once I am satisfied, I will send you an e-mail advising you that you now have access to wholesale prices.

We will need additional information about you and your business before we proceed with any purchases on credit.  Any purchases paid up front will be processed immediately.  If you are interested in purchasing on credit then an additional form will need to be completed. This form can be e-mailed to you by request.  You must agree to the following terms:

General Terms and Conditions

a)  When agreeing to these terms and conditions you are making an agreement with Whatsaname Personalised Gifts.

b)  Freight will be charged at cost, plus $3.00 per box packing fee.  Parcels will be sent by Fastway Couriers or Australia Post, unless other carrier nominated.

c)  Terms are STRICTLY net 30 days from date of invoice unless otherwise negotiated with us.  Wholesale prices apply.  We accept cheques; Visa/Mastercard or Direct Deposit. Bank account details will appear on the invoice.

d)  Your first order is to be paid upfront.  The order will not be shipped until payment is confirmed.  All orders after this will be charged to the account.

e)  A 5% late fee (of the invoice amount) will be applied to your account if an invoice is not paid within 60 days of invoice date, unless otherwise negotiated with us.  The services of a collection agency will be required if the invoice is not paid within 90 days of invoice date.  All additional costs incurred by Whatsaname in pursuing the debt will be charged onto you as the customer.

f)  Orders are processed within 24-48 hours of receipt.  Please allow 2-4 weeks for dispatch of your order depending on stock levels.  Goods will be put onto back order if not available in this time.  Please advise if you do not want any product ordered to be placed on back order.

g)  All goods remain the property of Whatsaname until full payment of order is received.

h)  Please check order upon receipt as claims will not be recognised after 14 days.

i)  10% GST applies on all products.

NOTE: When entering your order and you would like a purchase order number recorded this can be placed into the special comments section so that we can record it in our systems.  The GST amount on the website will be incorrect.  This issue is currently being looked at and will be corrected very soon. Also, if you have a credit account with us, when going through Checkout and you are asked which payment option choose Cheque/Money Order.